The Role:

• Help identify and understand the questions we need to answer to move product strategy and execution forward. Your insights and discoveries will help inform product experiences, explorations, and long-term product plans.

• Act as a thought leader in the domain of research, while advocating for people who use our products.

• Work cross-functionally to lead qualitative, quantitative, and data-supported user studies of various scales to help inform product, design, marketing, and business strategies.

• Make research findings relevant and impactful for the product, design, and the business through creatively crafted insights, decks, stories, videos, and testimonials.

• Work to ensure team engagement in user research studies and foster a shared understanding of research output to drive research-informed decision making.

• Push the boundaries of research beyond just validation to make sure we are looking at the short- and long-term strategy of our products and that our user's voice is there in every part of the product development process from inception, through execution, to shipping, and beyond.

• Coach and advise designers and product managers conducting their research projects.

• Mentor junior researchers and maintain our team's high standard of work.

• Constantly iterate on our research processes and work with the team to make them better, faster and smarter.

• Be one of the public faces of the Talabat research team, evangelizing our brand in the public forums that you gravitate toward naturally.

What we are looking for:

• Preferably B.A/B.S. in a human behavior related field, such as human-computer interaction, psychology, sociology, communication, information science, media studies, computer science, or economics

• Around five years of hands-on experience designing and conducting user research in a similar role in a consumer-driven business and be able to show how your work has had an impact. We expect to hear stories of how your research influenced product roadmaps and informed design decisions

• Strong communication skills and proven experience influencing and inspiring change using data and storytelling

• Knowledgeable about product design & passionate about understanding people

• Comfortable in a flat & fast-moving agile organization

• Advanced knowledge of qualitative and qualitative research methods with a solid understanding of where to use them

• Ability to ask, as well as answer, meaningful, and impactful questions

• Can successfully manage project prioritization and stakeholder relationships independently

Your benefits:

• International working atmosphere and cross-cultural teams

• Goal oriented environment

• Great career opportunities

• A chance to work in an agile, modern and fast growing team

• Nice work environment and English as working language